Investment fund Sandberg Capital raises stake in technology company Daktela

30. 09. 2024

Daktela is one of the largest SaaS companies in the Czech Republic, where for the 18th year it has been developing, delivering and fully operating the state-of-the-art Daktela Contact Centre platform for unified customer communication and customer experience management. Slovakian investment fund Sandberg Capital, which joined Daktela in 2021, has increased its stake to 65%. The move confirms Sandberg Capital’s long-term confidence in the company’s future expansion and growth.

Daktela currently operates in eight other markets besides the Czech Republic and is reporting a 20% year-on-year increase in licensing revenue.

“We see the increase in Sandberg Capital’s stake as a clear signal that our strategy and direction are right. 2023 was a year of further growth for us, with turnover of 308 million CZK. This is the result of our long-term work and development, which includes expansion into other European countries, as well as investment in product, development of our own AI solutions and our ability to move forward as a company. Thanks to the support of Sandberg Capital, we can continue to develop innovative solutions and respond even better to our customers’ needs,” said Jiří Havlíček, CEO of Daktela.

Daktela, which started as a small family business, has evolved into a global player with more than 180 employees and offices across Europe. The modern AI platform is currently used by more than 1,200 companies worldwide.

At Sandberg, we have long believed in Daktela’s success and increasing our stake only further confirms this confidence. In addition to further growth, this year we have also managed to significantly strengthen our management team – Radek Havlíček as CFO and Václav Makeš as CTO. Together, we continue to build Daktela’s position as a technological leader in customer communications.” says Martin Skaba, Investment Manager at Sandberg Capital, who also held the position of CEO at Daktela until January this year.

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